Terms and Conditions – Renalliance Group – Better Managed Better Care Better Results

Renalliance Group Internet Site

Terms & Conditions of use:

Renalliance Group provides its Website, www.renalliancegroup.com (the “Website”), and its related services to you subject to the following notices, terms and conditions (“Terms of Use”). Please read these Terms of Use carefully before using the website. Your continuing access and/or use of this website signifies your acceptance of these terms of use. If at any time you do not wish to accept these Terms of Use, you may choose not to use the Website. Any additional terms and conditions proposed by you which are in addition to or which conflict with these terms and conditions of service are expressly rejected by Renalliance Group and shall be of no force or effect.

When using the Website, you shall be subject to any posted guidelines or rules, which may be posted from time to time. This website is not intended for use by persons under the age of thirteen. Individuals who are under thirteen are expressly prohibited from posting any personally identifiable information about themselves.

Data and information relating to securities or otherwise is provided for informational purposes only, and is not intended for trading purposes.

Any rights not expressly granted herein are reserved.

Renalliance Group’s PROPRIETARY RIGHTS AND PERMITTED USE

The website, including without limitation any content, software and services offered thereon, are the property of Renalliance Group and/or its partners. It is protected by the copyright and/or other intellectual property laws of the United States and internationally. You are hereby authorized solely to view and to retain a copy of pages of this website for your own personal use. You may not duplicate, publish, modify, or otherwise distribute the material on this website unless specifically authorized in writing by Renalliance Group to do so. Legal notices and various other acknowledgements and credits are posted on pages of the website. Do not remove these legal notices or other acknowledgements or credits, or any related information, contained on pages of the website.

Renalliance Group may, at its sole discretion and without notice, deny any person or company access to this Website or any portion thereof. As a condition of your use of this Website, you will not use the Website for any purpose that is unlawful or prohibited by these Terms of Use. You may not use this Website in any manner that could damage, disable, overburden, or impair any Renalliance Group server or interfere with any other party’s use and enjoyment of the Website and services offered herein. You may not attempt to gain unauthorized access to other’s accounts, information, computer systems or networks connected to the Renalliance Group server or to any of the services or products offered via the website, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the website.

This Website, any portion of this Website and any software, products or services obtained herein may not be decompiled, disassembled, reverse engineered, uploaded, reproduced, modified, distributed, transmitted, duplicated, copied, sold, resold, displayed, performed, published, licensed, used to create derivative works from, transferred or otherwise exploited for any commercial purpose that is not expressly granted by Renalliance Group. Renalliance Group reserves the right to refuse service, terminate account(s), and/or cancel orders at its discretion, including, without limitation, if Renalliance Group believes that conduct violates applicable law, is harmful to the interests of Renalliance Group and its affiliates or any other reason. Renalliance Group further reserves the right to pursue any legal action available against any user whose use violates the state, federal or local law or these Terms of Use.

Availability of this Website or particular information or services herein is subject to change without notice.

SUSPENSION AND/OR TERMINATION OF RIGHTS

Renalliance Group reserves the right, at its sole discretion, immediately and without notice, to suspend or terminate the Terms of Use, your registration for any program, your ability to access the website, and/or to remove any User Content, for any reason, including without limitation any breach by you of the Terms of Use or conduct by you that Renalliance Group determines to be inappropriate. You agree that Renalliance Group shall not be liable to you or any third-party for any suspension or termination pursuant to this provision.

PASSWORD AND SECURITY

You will receive a password and account designation upon completing the website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Renalliance Group of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Renalliance Group cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

LINKS TO THIRD PARTY WEBSITES

Renalliance Group may contain links to other websites (“Linked websites”). Linking to such Linked websites will let you leave the Website. Unless otherwise indicated, Renalliance Group is not affiliated with any of the Linked websites. The Linked websites are not under the control of Renalliance Group and Renalliance Group is not responsible for the contents of any Linked website, including, without limitation, any link contained in a Linked website, or any changes or updates to a Linked website. Renalliance Group does not endorse or make any representations about any Linked website, any information, software or other products or materials found in a Linked website, or any results that may be obtained from using these links. Renalliance Group is providing these links as a convenience only, and the inclusion of any link does not imply endorsement by Renalliance Group. If you decide to access any of the third party websites linked from this Website, you do so entirely at your own risk.

LINKING TO Renalliance Group

Linking to Renalliance Group from another website (“Linking website”) is only allowed under the following conditions. A Linking website may link to, but not replicate, Renalliance Group’s content. A Linking website shall not create a frame, browser or border environment to Renalliance Group’s content and a Linking website shall not imply that Renalliance Group is endorsing it or its products. The Linking website shall not misrepresent the Linking website’s relationship with Renalliance Group, shall not provide false information about Renalliance Group’s products or services, and shall not unlawfully use the copyrights or trademarks owned by Renalliance Group or others. Linking websites shall abide by any and all applicable laws.

LIMITATION OF LIABILITY

This website and all information, content, services, goods, advertisements, documents and related graphics provided herein are provided “as is” without warranty of any kind. The documents and related graphics published on this website could include technical inaccuracies or typographical error. Renalliance Group makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content materials, or products included on this website. To the fullest extent possible by applicable law, Renalliance Group and its affiliates, officers, directors and employees hereby disclaim all warranties and conditions with regard to this information, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non-infringement. Renalliance Group does not warrant that the website is compatible with your equipment or that the related services therein are free of errors, viruses, worms, Trojan horses, or any other harmful, invasive or corrupted files and is not liable for any damages you may suffer as a result of such destructive features. In no event, shall Renalliance Group and/or its affiliates, officers, directors or employees be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of, or in connection with the use or performance of this website or software, documents, provision of or failure to provide services, or information available from Renalliance Group through this website.

MODIFICATIONS AND UPDATES

Changes are periodically made to the information herein. Renalliance Group may make changes to the services or products available on this website at any time at its sole discretion. The most current version of these terms can be reviewed by clicking on the “Terms of Use” link located at the bottom of our website pages. These notices, terms, and conditions are subject to change at the sole and absolute discretion of Renalliance Group. All updates, enhancements, new features and or the addition of additional web properties (in the form of additional web pages or websites) are immediately subject to these terms and conditions. Your continued use of the Renalliance Group website constitutes your continued acceptance of all such notices, terms and conditions as modified.

COPYRIGHT NOTICE

COPYRIGHT

All content and otherwise protectable features of this Website, including but not limited to the design, arrangements, layout, software, text, graphics and images were created by or at the direction of Renalliance Group, are the property of Renalliance Group and are protected by United States and international copyright laws. NO PORTION OF THIS WEBSITE MAY BE COPIED, IMITATED OR RETRANSMITTED UNLESS EXPRESS PERMISSION TO DO SO IS GIVEN BY Renalliance Group IN WRITING. The compilation, collection, arrangement, and assembly of all content on this website is the exclusive property of Renalliance Group and is protected by United States and international copyright laws. All software used on this website is the property of Renalliance Group or its software suppliers and is protected by United States and international copyright laws. The images used on this Website are the property of their respective copyright owners, and are used by Renalliance Group pursuant to express authorization from the copyright owners or their agents. Any use of content on this Website in the form of reproduction, modification, distribution, transmission, republication, or display, of the content, images and software on this Website is strictly prohibited.

COPYRIGHT INFRINGEMENT POLICY

Renalliance Group, pursuant to 17 U.S.C. Section 512 as amended by Title II of the Digital Millennium Copyright Act (the “Act”), reserves the right, but not the obligation, to terminate your license to use this Website if it determines at its sole and absolute discretion that you are involved in infringing activity, including alleged acts of first-time or repeat infringement, regardless of whether the material or activity is ultimately determined to be infringing. Renalliance Group accommodates and does not interfere with standard technical measures used by copyright owners to protect their materials. In addition, pursuant to 17 U.S.C. Section 512(c), Renalliance Group has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. All claims of infringement must be submitted to Renalliance Group in a written complaint that complies with the requirements below and is delivered to our designated agent to receive notification of claimed infringement.

In addition, any written notice regarding any defamatory or infringing activity, whether of a copyright, patent, trademark or other proprietary right must include the following information:

A physical or electronic signature of a person authorized to act on behalf of (1) the owner of an exclusive right that is allegedly infringed or (2) the person defamed.

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that website. Similarly, for materials that are defamatory or infringe patent, trademark, or other proprietary rights of a third party, please submit a list of such materials.

Identification of the material that is claimed to be infringing, to be the subject of infringing activity, or that is claimed to be defamatory and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.

Information reasonably sufficient to permit Renalliance Group to contact you, such as your address, telephone number, and/or electronic mail address.

A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright or other proprietary right owner, its agent, or the law.

A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed or on behalf of the person defamed.

TRADEMARKS

“Renalliance Group” along with all logos, other tradenames, trademarks, services marks, whether registered or not, set forth on this Website are the sole property of Renalliance Group. Renalliance Group’s trademarks may not be used in connection with any product or service that is not owned by Renalliance Group in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Renalliance Group. Any trademarks not owned by Renalliance Group that appear on this Website are the property of their respective owners and may not be used in connection with any product or service that is not owned by the trademark owners in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the trademark owners. All of the above trademarks may not be copied, downloaded or otherwise exploited without the permission of Renalliance Group or the owner of such trademark, service mark or trade name, except as explicitly permitted by the trademark owner.

SEVERABILITY

If any provision of these terms, conditions and notices are found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions with remain in full force.

APPLICABLE LAW

This website is created and controlled by Renalliance Group in the State of New York, USA. As such, the laws of the State of New York will govern these notices, terms, and conditions, without giving effect to any principles of conflicts of laws.

1.1 Acceptance of Terms

By accessing or using renalliancegroup.com (the “Site”), you agree to these Terms & Conditions. If you do not agree, please discontinue use immediately.

1.2 Eligibility

Our services—including online account registration, appointment booking, patient referrals, and SMS-based two‑factor authentication—are intended for licensed healthcare professionals, patients, and authorized representatives. By registering, you affirm that your information is accurate and that you have the right to share any personal data provided.

1.3 User Accounts & SMS TOTP

To protect your account, we may require two‑factor authentication via one‑time codes sent by SMS (“TOTP”). By providing your mobile number, you consent to receive these messages.
You are responsible for securing your credentials and promptly notifying us of any unauthorized use.

1.4 Site Use Rules

When using our Site and services, you agree not to:

Violate any laws or regulations.
Post or transmit content that is unlawful, defamatory, infringing, obscene, or harassing.
Interfere with Site security or attempt unauthorized access.
Harvest data by automated means without prior permission.

1.5 Service Policies

Appointments & Referrals: You agree to provide accurate patient or provider details.
Cancellations & No‑Shows: You acknowledge our cancellation policy and any applicable fees.

1.6 Enforcement & Termination

Renal Alliance Group may suspend or terminate access for violations of these Terms, including misuse of services or repeated inappropriate conduct.

1.7 Disclaimer

We strive for accuracy but do not warrant the Site is error‑free or uninterrupted. Clinical decisions should rely on professional judgment, not solely on Site content.

1.8 Limitation of Liability

To the fullest extent permitted by law, Renal Alliance Group is not liable for any indirect, incidental, special, or consequential damages arising from Site use.

1.9 Modifications

We may revise these Terms at any time. Changes take effect upon posting; your continued use constitutes acceptance.

1.10 Governing Law

These Terms are governed by the laws of the State of New York without regard to conflict‑of‑law principles.

1.11 Contact

For questions about these Terms, [email protected]

By using our Site and services, you acknowledge you have read, understood, and agree to these Terms & Conditions and Privacy Policy.

Last update: 11th July 2025