2.1 Information We Collect

• Personal & Contact Data: Name, email, phone number, address, professional credentials.

• Health & Referral Info: Patient details submitted for appointments or referrals (protected as HIPAA PHI).

• Authentication Data: Mobile number for SMS TOTP.

• Usage Data: IP address, browser type, pages visited, timestamps.

• Cookies & Analytics: To enable Site functionality and improve performance.

2.2 How We Use Your Information

• Service Provision: To schedule appointments, process referrals, and deliver telehealth services.

• Account Security: To send SMS TOTP codes and fraud‑detecting alerts.

• Communications: To send confirmations, reminders, and administrative notices.

• Analytics & Improvement: To monitor Site usage and enhance features.

• Legal Compliance: To satisfy HIPAA, state licensing, and other regulatory obligations.

2.3 Information Sharing

• Treatment & Coordination: With your authorized healthcare providers.

• Vendors & Processors: Under strict confidentiality for hosting, billing, and communications.

• Legal Requirements: When compelled by law or to protect rights.

2.4 Your Choices & Rights

• Access & Correction: You may request copies or updates of your data.

• Opt‑Out: You can opt out of non‑essential communications.

• Restriction Requests: You can ask to limit certain uses or disclosures of your PHI.

• Breach Notifications: We will notify you of any unauthorized access to your PHI in accordance with law.

2.5 Data Security

We use administrative, technical, and physical safeguards—including encryption, access controls, and regular audits—to protect your data.

2.6 Third‑Party Links

Our Site may link to external sites; this policy does not apply to their practices. Please review their privacy notices.

2.7 Children & Minors

Our services are not directed at minors under 13. We do not knowingly collect data from children without parental consent.

2.8 Changes to This Policy

We may update this Privacy Policy. The “Effective Date” at the top will reflect the latest revision.

2.9 Contact Us

For privacy inquiries or to exercise your rights, contact:
Privacy Officer
[email protected]
(555) 123‑4567

By using our Site and services, you acknowledge you have read, understood, and agree to these Terms & Conditions and Privacy Policy.

Last update: 11th July 2025